Account Coordinator

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Customer Service - Account Coordinator
Under the direct supervision of the Operations Manager, Client & Vendor Services, this position is responsible for providing one stop account management for selected accounts. In addition, this position will track invoices and provide assistance in billing issues.
Job Responsibilities:
? Provide a single point of contact for each assigned account
? Track invoicing and provide assistance with any billing issues that may arise
? Build excellent relationships with clients, and address quality concerns when needed
? Individual order assignment as well as account QC, as required, to ensure superior customer service
? Establish monthly contact and/or follow-up with clients regarding quality of services to ensure open lines of communication, including but not limited to; client conference calls
? Communicate customer feedback to SingleSource Marketing and Management
? Complete various tasks using 'PropertySmart' (proprietary software)
Skills, Knowledge & Abilities:?
Superior communication skills
Superior problem-solving skills
Excellent interpersonal and organizational skills
Ability to manage multiple tasks within critical time frames
Commitment to customer satisfaction
Ability to prioritize tasks with a sense of urgency
Familiarity with Microsoft Office applications
Location: Canonsburg PA
Pay: $13.00/hr
Hours: 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM
Copy the following address into your browser to apply:

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